Waiting for you
3drafts need your yesassembl OS for retail
Simulated · works on an Example shop; specialists read official pages live
ExampleLarch & Loom Homewares · Fictional, Christchurch. A homewares shop with one store, an online shop and a small pantry range of honey and tea. Every record here is simulated: no real business, people or data.
Today
SimulatedWhat needs you today: drafts awaiting approval, dates coming up and what the team did overnight.
In draft
3being prepared by the teamSpecialists
3Hoko-CGA · Cellar · Stock CountOfficial sources
25last checked 2026-11-08The business, as the team sees it
Larch & Loom Homewares
- Hoko-CGAReturns, guarantees, gift cards and layby
- CellarProduct records, pricing claims and customer data
- Stock CountStocktake and reorder
Agent team · in the Example
Who is doing what.
- Hoko-CGAWaiting for you
Returns, guarantees, gift cards and layby · Level 2 · Draft
NowA customer’s kettle handle came loose after five weeks
Reads 9 official sources
Ask Hoko-CGA
- CellarDrafting
Product records, pricing claims and customer data · Level 2 · Draft
NowLoyalty sign-ups now come through the online store platform
Reads 8 official sources
Ask Cellar
- Stock CountWaiting for you
Stocktake and reorder · Level 2 · Draft
NowFive lines are at or below their reorder point
Reads 1 official source
Ask Stock Count
Waiting for a person · 3
Drafts for your call.
- Awaiting approvalSimulatedHoko-CGA
A customer’s kettle handle came loose after five weeks
Hoko-CGA set out the Consumer Guarantees Act path and drafted a reply. You decide whether it is a minor or serious problem.
- DraftSimulatedHoko-CGA
The counter sign says “No refunds on sale items”
Hoko-CGA flagged it and suggested Consumer Protection’s own wording for the sign.
- Awaiting approvalSimulatedCellar
“Was/now” price on wool throws in the weekend email
The throws were on promotion for 7 of the last 12 weeks, so the “was” price may no longer be the usual price. Cellar suggested new wording.
- DraftSimulatedHoko-CGA
Gift cards from the old print run show a 12-month expiry
Cards sold from 16 March 2026 must allow at least 3 years. Hoko-CGA drafted a note for the reprint.
- Awaiting approvalSimulatedStock Count
Five lines are at or below their reorder point
Stock Count drafted a purchase list for you to check. Nothing has been ordered.
- DraftSimulatedCellar
Loyalty sign-ups now come through the online store platform
Cellar drafted the privacy notice, with an IPP 3A paragraph because the details come from the platform.
Trace · every step
What the team just did.
- Read
Hoko-CGA Consumer Guarantees Act
- Waiting
Stock Count Five lines are at or below their reorder point
- Read
Stock Count Valuing trading stock
- Drafted
Cellar Loyalty sign-ups now come through the online store platform
- Waiting
Cellar “Was/now” price on wool throws in the weekend email
- Read
Cellar Pricing
- Drafted
Hoko-CGA Gift cards from the old print run show a 12-month expiry
Built from the Example’s own tasks and the official sources each specialist cites. Simulated timing.