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Retail · built for New Zealand

assembl OS for retail.

For shops and online stores in Aotearoa: returns answers under the Consumer Guarantees Act, prices and claims checked against the Fair Trading Act, gift cards, laybys, stock and a loyalty privacy notice. Every draft waits for your yes, with its official source and the date it was checked.

Simulated · works on an Example shop; specialists read official pages liveExampleSimulatedDraft
Open the ExampleJoin the waitlist

The shell

Try it on the Example. Nothing here is real.

This is retail OS running on Larch & Loom Homewares, a fictional business. Move between the tabs with the arrow keys, and approve a draft to see what changes. Nothing is sent.

assembl OS for retail

Simulated · works on an Example shop; specialists read official pages live

ExampleLarch & Loom Homewares · Fictional, Christchurch. A homewares shop with one store, an online shop and a small pantry range of honey and tea. Every record here is simulated: no real business, people or data.

Today

Simulated

What needs you today: drafts awaiting approval, dates coming up and what the team did overnight.

Waiting for you

3drafts need your yes

In draft

3being prepared by the team

Specialists

3Hoko-CGA · Cellar · Stock Count

Official sources

25last checked 2026-11-08

The business, as the team sees it

Larch & Loom Homewares

Example · illustrative model
  • Hoko-CGAReturns, guarantees, gift cards and layby
  • CellarProduct records, pricing claims and customer data
  • Stock CountStocktake and reorder

Agent team · in the Example

Who is doing what.

  • Hoko-CGAWaiting for you

    Returns, guarantees, gift cards and layby · Level 2 · Draft

    NowA customer’s kettle handle came loose after five weeks

    Reads 9 official sources

    Ask Hoko-CGA
  • CellarDrafting

    Product records, pricing claims and customer data · Level 2 · Draft

    NowLoyalty sign-ups now come through the online store platform

    Reads 8 official sources

    Ask Cellar
  • Stock CountWaiting for you

    Stocktake and reorder · Level 2 · Draft

    NowFive lines are at or below their reorder point

    Reads 1 official source

    Ask Stock Count

Waiting for a person · 3

Drafts for your call.

  • Awaiting approvalSimulatedHoko-CGA

    A customer’s kettle handle came loose after five weeks

    Hoko-CGA set out the Consumer Guarantees Act path and drafted a reply. You decide whether it is a minor or serious problem.

    Source: Consumer Guarantees Act

  • DraftSimulatedHoko-CGA

    The counter sign says “No refunds on sale items”

    Hoko-CGA flagged it and suggested Consumer Protection’s own wording for the sign.

    Source: Consumer Guarantees Act, Change of mind

  • Awaiting approvalSimulatedCellar

    “Was/now” price on wool throws in the weekend email

    The throws were on promotion for 7 of the last 12 weeks, so the “was” price may no longer be the usual price. Cellar suggested new wording.

    Source: Pricing

  • DraftSimulatedHoko-CGA

    Gift cards from the old print run show a 12-month expiry

    Cards sold from 16 March 2026 must allow at least 3 years. Hoko-CGA drafted a note for the reprint.

    Source: Gift cards and vouchers

  • Awaiting approvalSimulatedStock Count

    Five lines are at or below their reorder point

    Stock Count drafted a purchase list for you to check. Nothing has been ordered.

    Source: Valuing trading stock

  • DraftSimulatedCellar

    Loyalty sign-ups now come through the online store platform

    Cellar drafted the privacy notice, with an IPP 3A paragraph because the details come from the platform.

    Source: IPP 3A: collecting personal information from someone else

Trace · every step

What the team just did.

  1. Read

    Hoko-CGA Consumer Guarantees Act

  2. Waiting

    Stock Count Five lines are at or below their reorder point

  3. Read

    Stock Count Valuing trading stock

  4. Drafted

    Cellar Loyalty sign-ups now come through the online store platform

  5. Waiting

    Cellar “Was/now” price on wool throws in the weekend email

  6. Read

    Cellar Pricing

  7. Drafted

    Hoko-CGA Gift cards from the old print run show a 12-month expiry

Built from the Example’s own tasks and the official sources each specialist cites. Simulated timing.

The pack

What this OS adds for your industry.

Each module shows what it can do today. Proposed means designed, not built.

Simulated · Example case; drafts from templatesExampleSimulatedDraft

Returns and guarantees

Works out the Consumer Guarantees Act path for a returns question, drafts the reply to the customer, and checks your counter sign for wording that misleads.

Guidance and drafts, not legal advice. For a dispute, talk to a lawyer or the Disputes Tribunal.

Run by Hoko-CGA

Official sources

Simulated · Example cards and laybyExampleSimulated

Gift cards and layby

Checks each gift card against the minimum 3-year expiry for cards sold from 16 March 2026, and works through a layby agreement and a cancellation.

Guidance and drafts, not legal advice. For a dispute, talk to a lawyer or the Disputes Tribunal.

Run by Hoko-CGA

Official sources

Simulated · checks run in your browser; Example advertExampleSimulated

Pricing and claims checker

Paste an advert, sign or product page: it flags “was” prices, sales, RRP comparisons, claims that need evidence, GST and surcharges, and tells you whether unit pricing applies.

The checker flags wording to look at. It cannot see your evidence or your price history, so it never says a claim is fine to publish.

Run by Cellar

Fed by caption writer · by Content lead

Official sources

Simulated · Example stock; counts save in this browserExampleSimulated

Stock count and reorder

A working stock register: enter the count, see differences against the system at cost, and get a draft reorder list. Nothing is ordered or adjusted.

Year-end stock valuation follows Inland Revenue’s rules. Your accountant confirms which apply.

Run by Stock Count

Official sources

Simulated · drafts in your browserExampleDraft

Loyalty and privacy notice

Builds a plain privacy notice for a loyalty programme or online store: what you collect, why, who sees it, and an IPP 3A paragraph when details come from someone else.

IPP 3A (in force since 1 May 2026) covers information collected from someone other than the person it is about.

Run by Cellar

Fed by privacy one-pager

Official sources

The Workforce

Specialist agents, grounded in official sources.

Workforce is the agent team inside the OS. Each specialist reads official New Zealand pages live, cites the source and date for every claim and fact-checks its own draft. Drafts are not legal advice.

ExperimentalLevel 2 · Draft

Hoko-CGA Returns, guarantees, gift cards and layby

Answers returns questions under the Consumer Guarantees Act, rewrites signs that mislead, and checks gift cards and laybys.

Te reo Māori name, awaiting fluent-speaker review.

Skills: Returns and guarantees, Gift cards and layby

Drafts only. It cites the source and date for every claim, and nothing is sent without your yes. Not legal advice.

Official sources

ExperimentalLevel 2 · Draft

Cellar Product records, pricing claims and customer data

Checks “was” prices, sales and claims against the Fair Trading Act guidance, works out unit pricing, and drafts the loyalty privacy notice.

Skills: Pricing and claims check, Loyalty privacy notice

Drafts only. It cites the source and date for every claim, and nothing is sent without your yes. Not legal advice.

Official sources

ExperimentalLevel 2 · Draft

Stock Count Stocktake and reorder

Turns a walk of the shelves into a count, explains the differences, drafts the reorder list and explains year-end stock valuation.

Skills: Stock count and reorder

Drafts only. It cites the source and date for every claim, and nothing is sent without your yes. Not legal advice.

Official sources

Official New Zealand sources this OS cites

Price

What it would cost when it opens.

Workforce plan

NZ$20 a month

or NZ$200 a year (2 months free)

Proposed · waitlist only

Modules for this OS

  • Industry packs

    +NZ$20 a month

    Extra skills and sources for one industry. Architecture first: a consent pre-check by Building Code clause.

    Proposed

  • NZ compliance skills

    +NZ$10 a month

    Flags what to check in your drafts against the Privacy Act 2020, the Consumer Guarantees Act, food control plans and the Building Act and LBP rules.

    Draft · guidance, not legal advice

  • HR (Aroha)

    +NZ$10 a month

    Drafts employment agreements, leave answers and process steps under New Zealand employment law, for your review.

    Draft

  • Content reels

    +NZ$10 a month

    Explainer and social cuts of your dashboard or your work, captioned and in your brand.

    Experimental

  • Xero cash & business pulse

    +NZ$10 a month

    A cash position, a 14-day cash forecast and a weekly business pulse from your own Xero account.

    Experimental · read only; skills still being written

New Zealand dollars, including GST. This plan is on a waitlist only: nothing monthly can be bought yet. Any 3 modules: pay for 2. The cheapest of every three priced modules you pick is free. (Proposed)

What the labels on this page mean

Example
A fictional business. No real client data.
Simulated
The screen works on fictional data only.
Draft
Written by an agent for a person to check. Not advice.

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