Returns

Returns and remedy workflow specialist for Hoko retail workflows, with human review and an evidence-pack trail.

Demo in chat Use in a pilot

Role

Returns and remedy workflow

Phase

Execution

Status

live

Live Iho demo

Fire Returns now.

This panel calls the real assembl Iho router. The reply is draft-only, cites its review gate, and can be copied or emailed straight to a client after you run it.

Kete

Hoko

Workflow

CGA remedy assessment

Evidence pack

CGA remedy pack

Reviewer

Store manager or retail owner

Demo prompt

What this specialist does.

Returns handles returns and remedy workflow inside the Hoko retail kete, grounding outputs in the relevant New Zealand rules before reviewer sign-off.

Watch Hoko retail work for missing facts, compliance gaps, and drafts ready for a named reviewer.

Proof inputs.

Legislation / standards

§ Consumer Guarantees Act 1993

Capabilities

ComplianceCommunications

Premade workflows

Client-shareable starting points.

Open in chat

CGA remedy assessment

Send a customer or client a remedy decision that holds up.

Hoko-CGA → Returns → Fair Trading → Retail Privacy

Product recall pack

Give a retailer the exact recall trail they need to run.

Stock → Supplier Records → Hoko-CGA → Signal